chill* accepts returns from customers and in certain circumstances customers will not be expected to pay for carriage. Damaged goods must be returned within 7 days and you must complete this form to request your Returns reference number (RMA)
chill* will cover postage in the event that:
For information regarding other circumstances and to find out if you are liable for postage costs, please call +44 (0) 118 930 2338 or submit the form below.
Please complete the form below to request an RMA number.